{"id":1173,"date":"2018-03-13T08:18:36","date_gmt":"2018-03-13T08:18:36","guid":{"rendered":"https:\/\/tampereenratikka.fi\/usein-kysyttya\/"},"modified":"2022-01-27T10:54:50","modified_gmt":"2022-01-27T08:54:50","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.tampereenratikka.fi\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"76\" height=\"112\" src=\"https:\/\/www.tampereenratikka.fi\/wp-content\/uploads\/2018\/03\/icon-question.png\" alt=\"\" class=\"wp-image-1409\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\">Frequently asked questions<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Here you will find some of the most frequently asked questions about the Tampere Tram.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">Where are the trams built?<\/h4>\n\n\n\n<p>The tram cars are built in Kainuu, Finland by \u0160koda Transtech. Idis Design in Turku is responsible for the design and colour of the tram cars.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How many passengers can one tram carry?<\/h4>\n\n\n\n<p>There are a total of 104 seats in Tampere tram. A maximum of 264 passengers can travel on one tram. The tram also has space for 12 prams or 6 large wheelchairs\/rollators, 6 place for bicycles and 4 seats for those traveling with a guide dog. Not all of these can fit in the multi-purpose area of \u200b\u200bthe tram at the same time, but the 50 square meters (free floor space) can accommodate a wide range of passengers.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Can you travel on the tram if you\u2019re in a wheelchair\/use a rollator?<\/h4>\n\n\n\n<p>Of course, you can. Our low-floored trams are 100% wheelchair and rollator friendly. The tram stops are also accessible to people in wheelchairs, parents with prams and elderly people.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Can I take my bike with me on the tram?<\/h4>\n\n\n\n<p>Yes you can! The tram has space for 6 bicycles in the multi-purpose area.<\/p>\n\n\n\n<p>You have to buy&nbsp;<a href=\"https:\/\/www.nysse.fi\/en\/tickets-and-fares\/single-ticket.html\" target=\"_blank\" rel=\"noreferrer noopener\">a single ticket<\/a>&nbsp;for large means of transport&nbsp;in tram. <strong>Paid vehicles include bicycles and kick bikes for those over 7 years of age, as well as kick and balance boards that you cannot carry.<\/strong><\/p>\n\n\n\n<p>Read more on Nysse&#8217;s <a href=\"https:\/\/www.nysse.fi\/en\/instructions\/bicycles.html\" target=\"_blank\" rel=\"noreferrer noopener\">website<\/a> <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Can I travel with a pram free of charge?<\/h4>\n\n\n\n<p>A passenger travelling with a child in a pram or a stroller may travel free of charge in a tram.<\/p>\n\n\n\n<p>Read more on Nysse&#8217;s <a rel=\"noreferrer noopener\" href=\"https:\/\/www.nysse.fi\/en\/tickets-and-fares\/free-of-charge.html\" target=\"_blank\">website<\/a>  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Can pets travel in the tram?<\/h4>\n\n\n\n<p>Pets are allowed to travel in the specified places, although they are first and foremost meant for guide dogs.  The multi-purpose area of \u200b\u200bthe tram is preferred when travelling with pets. Pets travel free of charge.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What are the names of the trams in Tampere?<\/h4>\n\n\n\n<p>Tampere Tram is unique by the names of the tram cars. Tampere trams are named on the day of their arrival based on the names found in the calendar. Some of the tram cars were set and some of the names were voted on by the public.<\/p>\n\n\n\n<p>Below is a list of selected names:<\/p>\n\n\n\n<p>TRO01 Lyyli<br>TRO02 Valma<br>TRO03 Saaga<br>TRO04 Lempi<br>TRO05 Iisakki<br>TRO06 Visa<br>TRO07 Helin\u00e4<br>TRO08 Atro<br>TRO09 Aava<br>TRO10 Tellervo<br>TRO11 Tuure<br>TRO12 Kukka<br>TRO13 Ritva<br>TRO14 Ensio<br>TRO15 Urho<br>TRO16 P\u00e4ivi\u00f6<br>TRO17 Aliisa<br>TRO18 Olga<br>TRO19 Veera<br>TRO20 Hilla<\/p>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">Where can I find the schedules or plan my journey?<\/h4>\n\n\n\n<p>Timetables and all the necessary information for traveling can be found on Nysse\u2019s&nbsp;<a href=\"https:\/\/www.nysse.fi\/en\/schedules-and-routes.html\" target=\"_blank\" rel=\"noreferrer noopener\">website<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How do I pay my trip in a tram?<\/h4>\n\n\n\n<p>You can pay your tram trip with Nysse&nbsp;<a href=\"https:\/\/www.nysse.fi\/en\/tickets-and-fares\/travel-card.html\" target=\"_blank\" rel=\"noreferrer noopener\">travel card<\/a>, <a href=\"https:\/\/www.nysse.fi\/en\/nysse-mobiili-manual.html\" target=\"_blank\" rel=\"noreferrer noopener\">mobile ticket<\/a> or with <a href=\"https:\/\/www.nysse.fi\/en\/tickets-and-fares\/contactless-payment.html\" target=\"_blank\" rel=\"noreferrer noopener\">contactless payment<\/a>. Show the travel card, mobile ticket or payment card to the card reader every time when entering the tram.<\/p>\n\n\n\n<p>Single tickets are not sold in the tram.\u00a0You can buy a single ticket in advance\u00a0from any of Nysse&#8217;s\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/www.nysse.fi\/en\/tickets-and-fares\/buying-tickets.html\" target=\"_blank\">top up points<\/a>. If you buy a single ticket from a bus (in cash), you can travel with it in the tram during the validity of the ticket. Show the ticket to the inspector when asked.<\/p>\n\n\n\n<p>The ticket needed in trams includes&nbsp;<a href=\"https:\/\/www.nysse.fi\/en\/tickets-and-fares\/zones.html\" target=\"_blank\" rel=\"noreferrer noopener\">zones&nbsp;<\/a>A-B.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How can the tram be stopped as a passenger or at a stop?<\/h4>\n\n\n\n<p>The tram stops automatically at all stops, making it easy to get on or off.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How do I stop the tram?<\/h4>\n\n\n\n<p>The tram stops with every stop. There is no need to wave your hand or search for the stop-button.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Why is Tampere Tram red?<\/h4>\n\n\n\n<p>In a public vote on tram car colour, the red option received 13,867 votes, which was 59% of all votes. The other colour option \u2013 light blue \u2013 received 9,711 votes and placed second in the vote. A total of 23,578 votes were submitted during a public vote held in conjunction with the Tampere Day event weekend. The Tampere cityscape now has red trams.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Whose word art is in the windows of Tampere Tram?<\/h4>\n\n\n\n<p>From the windows of the tram you can read the word art of Kirsi Kunnas, Jari M\u00e4kipa, Salla Simuka, Lukas Jokilehto, Pekka Kyt\u00f6m\u00e4ki and Milja Niemi. The ensemble is curated by the Night Art Association Y\u00f6st\u00e4j\u00e4t and the texts are written in the Hervanta font designed by Emil Bertell. Word art is part of the Tampere Tram Art program.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Who designed the tram bench pattern?<\/h4>\n\n\n\n<p>The pattern designer of Tampereen Tram is designer Laura Gr\u00f6ndahl. The selection of the pattern designer was made on the basis of both the jury&#8217;s votes and the audience votes given online and at the Tampere tram mock-up exhibition.<\/p>\n\n\n\n<p>In the pattern, you can see, for example, the provincial bird, tree and flower of Pirkanmaa. In addition, the tram and a heart can be seen in the pattern, for example.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Who takes care of the track maintenance?<\/h4>\n\n\n\n<p>The track is maintained by the Tampere Tramway Maintenance Alliance.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What is the track gauge of the Tampere tramway?<\/h4>\n\n\n\n<p>The track gauge of the Tampere tramway is 1,435 mm, which is the same that is commonly used elsewhere in Europe and the Nordic countries. (The track gauge of the Helsinki tramway is 1000 mm.)<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How to apply for the position of a tram driver and \/ or traffic controller?<\/h4>\n\n\n\n<p>VR is the operator of the tram. The operator is responsible for recruitment and training of drivers and traffic controllers. Jobs can be found at <a href=\"https:\/\/www.vrgroup.fi\/fi\/vrgroup\/rekry\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.vrgroup.fi\/fi\/vrgroup\/rekry\/<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\">Happy to answer<\/h2>\n\n\n\n<p class=\"has-text-align-center\">You can give feedback on travel, routes and public transport to Nysse&#8217;s customer service.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>Nysse customer service<\/strong>, Frenckellinaukio 2 B<br>postal address: PO Box 487, 33101 Tampere<br>e-mail: <a href=\"mailto:joukkoliikenne@tampere.fi\" target=\"_blank\" rel=\"noreferrer noopener\">joukkoliikenne@tampere.fi<\/a><br>phone: 03 5656 4700<\/p>\n\n\n\n<p class=\"has-text-align-center\">Open:<br>Mon \u2013 Fri 9 a.m. to 4 p.m.<\/p>\n\n\n\n<p class=\"has-text-align-center\">Telephone service open:<br>Mon \u2013 Fri 9 a.m. to 4 p.m.<br>Closed on public holidays and on Midsummer&#8217;s Eve and Christmas Eve.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.nysse.fi\/en\/customer-service.html\" target=\"_blank\" rel=\"noreferrer noopener\">Nysse customer service<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\">For more information about building of the Tampere tramway, visit<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/raitiotieallianssi.fi\/in-english\/\" target=\"_blank\" rel=\"noreferrer noopener\">Raitiotieallianssi.fi<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions Here you will find some of the most frequently asked questions about the Tampere Tram. Where are the trams built? The tram cars are built in Kainuu, Finland by \u0160koda Transtech. Idis Design in Turku is responsible for the design and colour of the tram cars. How many passengers can one tram [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1173","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions | Tampereen Ratikka<\/title>\n<meta name=\"description\" content=\"Here you will find some of the most frequently asked questions about the Tampere Tram.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tampereenratikka.fi\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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